سیستم نوبت دهی و مدیریت صف

Queue management system

One of the most important issues in medical centers is the issue of queue management and scheduling of patients. This includes the cycle of making an appointment, going to the center, registering, going through the expected steps and waiting, visiting the doctor, making an appointment again (if needed) and repeating the described cycle. The more easily and orderly this cycle is done, the more satisfied the clients and the treatment staff will be during the treatment period, and the probability of the clients staying until the end of the treatment period will also increase.
KooshanTech company has designed and implemented a mechanism with a unique queuing and queue management design, that the clients have the least amount of contact with the staff of the centers and only after taking the initial appointment through the site or the application, all the steps from admission to The visit is done automatically and also during the entire treatment period, appointments are made by the doctor himself for patients in order to create the highest level of satisfaction for patients and doctors.

Among the benefits of this product:

  • Easier to get an appointment using two models of clinic and doctor prioritization
  • The possibility of canceling the received appointment
  • Minimum manpower requirement
  • Improve the waiting process
  • Automation of queue management
  • Ease of time management for the doctor
  • Maximum utilization of time
  • Appointment by the doctor himself and no need for the patient to visit the secretary again

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