سیستم نوبت دهی و مدیریت صف

Queuing and queue management system

One of the most important issues in centers that provide services to non-attendees is the issue of setting up an appropriate queue management system for clients. To buy the scheduling system, there are prices available in the market to choose the right software for your center and the budget and the outputs you expect from your scheduling system. The price of queuing systems is different according to its features. These systems have different cycles, which include the appointment cycle (face-to-face, telephone or online), visiting the center, registering, going through the expected steps and waiting, receiving services, visiting the reception to make an appointment again. if needed) and repeating the cycle is stated. The more easily and orderly this cycle is done, the more the satisfaction of the clients and staff of the centers will increase during the attendance period, and it will increase the possibility of re-attendance and retention of the clients until the end of the period.

Kooshan Tech company has designed and implemented a unique queuing and queue management system, which allows the clients to complete all the steps with the minimum amount of contact with the staff of the centers and only after taking the initial appointment through the website or application. From reception to receiving services, automation should be done to create the highest level of satisfaction for the client and the staff of the centers. The following are the features of Kooshantek’s scheduling software:

Emergency appointment: the ability to make an emergency appointment outside of the appointment

Improving the waiting process: the ability to call the client through SMS and monitoring the organization

Soft green paper: saving paper

Possibility of canceling the received appointment: the possibility of canceling the received appointment one day before the date of the appointment through the main page of the website or application

Speed ​​of the queuing process: performing the queuing process in the shortest possible time and without wasting time

Making an appointment with several methods: the possibility of taking an appointment through the website or application (ios, android

App History: View previous appointments or cancel appointments taken by the client through the application

High speed of the site: taking turns in the shortest possible time

Customization: the ability to design software according to the needs of the center

Visitor history: view the history of people on the site by the user

Online payment: the ability to connect the portal to the queuing system for online payment

What are the benefits of purchasing Kooshan Tek’s queuing and queue management software?

Customization based on the unique needs of customers
Kooshan Tech company, having specialized and professional forces, has the ability to design unique software according to the needs of users by analyzing the demands of customers.

Increasing satisfaction in patients and doctors by using in medical centers and hospitals
Kooshan Ticket provides the possibility for users to choose their desired doctor online without going in person, specify their appointment within the specified time period and pay the visit fee online. It also provides the possibility for doctors to arrange the next appointments of patients, which leads to the satisfaction of doctors and patients.

Savings in reducing costs
Kooshan Tech software makes it possible for the centers to use less manpower, which leads to increasing the efficiency of the system and finally improving the performance of the employees.

Also, this software provides quick access to people’s information by eliminating paper.

By contacting us and getting to know more about the purchase conditions of the Kooshantec queuing and queue management system, such as the price of the system and its capabilities, maybe you will become one of our customers in order to increase the satisfaction of your clients and employees as well as reduce costs. take away

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